Refund Policy

14-Day Refund Window

You may request a refund within 14 calendar days of the date of purchase. All refund requests made within this window will be honored in full and returned to your original payment method.

How to Request a Refund

Email us at gregorio.vonhildebrand@aivigilia.com within 14 calendar days of your purchase. Please include:

• The email address associated with your purchase
• The date of purchase
• The order or transaction ID from your receipt

Refunds are issued to your original payment method within 5–10 business days of your request.

Changes to This Policy

We may update this Refund Policy at any time. Changes will not apply retroactively to purchases made before the update date.